Payment Terms

Payment Terms

All orders placed at a branch or online store must be paid fully in order to proceed with the processing of the material and dispatch and/or shipping of your order. The transportation service has a cost according to the material ordered and the place of delivery. The client is responsible for coordinating the personnel and/or equipment to unload the material. The cost of transportation of the returned material will be at the expense of the client, except if an error occurs on the part of MMC. 

ACCEPTED PAYMENT METHODS

1. Cash, Visa, Discover, MasterCard, Debit cards, ACH transactions 

TAX RATES 

Any company that has a certificate of exemption from any of the tax rates, must provide a valid document along with its certificate of merchant registration. This benefit will be honored as granted. In addition, Form MC2916 must be completed at least annually for recurring customers. Any applicable sales tax will be collected and remitted to the appropriate government entity. 

CREDITS AND REFUNDS

If a return is approved, the credit will be applied to the customer's account, which can be used immediately if you wish to place a new order.  In addition, you have the option of a refund in the original form of payment, this is after having gone through the return process (having received the Return Material Authorization (RMA) and having been returned to inventory). A 15% discount will be applied to the value of the returned material to cover handling. In the case of a check, you will have to wait for the check to clear before processing a refund. 

OPEN A CREDIT ACCOUNT WITH METALMAX CARIBE LLC

We are not offering credit accounts this year. If you would like additional information please contact sales@metalmaxcaribe.com or call 787-699-0202.